Posting on the Google Docs Help Forum

In order to get the best response on the Google Docs Help Forum it is important to follow a few guidelines.

On the Post A Question page...

What to do:
1) Assign the correct Product
2) Assign the correct Topic
3) Type a short explanation or question

What not to do:
1) Do not arbitrarily assign Products or Topics in hopes that the Top Contributors (TCs) will find the question and put it in the correct place.
2) Do not type a long winded explanation of the issue.

On the next page...

What to do:
1) Make sure your have searched for your question.  Specifically searching the topic of your question.  If you spend 10-15 min searching around the forum you might get an answer faster than waiting for someone to reply because the answer already exists.  The is especially true for bugs.  Most likely somebody has already noted it.
2) Make sure you include the following information in your post:

• Browser & Operating System (e.g. Firefox/Mac OSX):
• Free consumer account (@gmail, @yahoo...) or Google Apps account (@yourdomain):
• Describe the steps you took that produced this error:
• Copy and paste any error messages:

This information is very important.  If you don't provide it a TC is most likely going to ask for it.  When answering the question about what type of account you have DO NOT actually put your email address there.

If you aren't sure about the type of account you have consider the following.  If you sign in at docs.google.com you have a personal account.  If you sign in somewhere else then you most likely have an Apps account.
3) Clear your Cookies and Cache before posting.  This can sometimes fix your problem and you might be asked to do this anyways.

What not to do:
1) Do not leave this section blank.
2) Do not type in all caps or violate any of online etiquette 
3) Do not complain, violate terms of service, or threaten.  Please understand that everybody is here to help and it is much easier to help someone who is easy to work with.  You will most likely find a quicker solution to your problem. 
By following these simple steps you should see a quick answer on the Google Docs Help Forum!

Cheers!