There is a rather major issue right now affecting some users of consumer (maybe apps) accounts when it comes to accessing the Docs List. The Docs List is accessed by clicking on Documents from your Gmail or by going to docs.google.com and signing into your account. Users affected are being redirected to docs.google.com/healthz which results in a 404 Error.
For those of you posting on the forum, please know that Google is aware of the issue and trying to isolate the problem.
If you are experiencing the problem please post on the main thread that I have targeted here:
Healthz/404 Error Redirect Help Forum Thread
Rebecca is requesting IP addresses of those experiencing the issue. In addition, please include whether you are on a free consumer account (@gmail.com @yahoo.com etc.) or Apps account (@yourdomain).
In the meantime, if you are unable to access your Docs List try accessing your browser history. When you open a Google Doc this is like going to a webpage and each Google Doc has a unique URL. You should be able to click on the URL from your browser history to access your Google Doc.
Just a quick note about writing on the forums: I do my best to keep the forums organized but you will see quicker responses by posting in the correct section. For example, this is a problem affecting the Docs List which means the appropriate place for a thread of this nature is in the Docs List section under Report a Problem.
Hopefully this gets resolved soon! And always, if you have any suggestions or information you would like to provide about this problem please do so on the forum thread. The more information the better!
Cheers!
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